Last updated: June 5, 2026
1. Overview
This Refund Policy applies to payments made for Storebook services. We want you to be completely satisfied with your subscription. If you have any issues, please contact us.
2. Refund Eligibility
You may be eligible for a refund if:
- You have been charged in error
- The service was not delivered as described
- Technical issues prevented you from accessing the service
- You cancelled within 14 days of purchase
3. Refund Request Process
To request a refund:
- Contact us at hello@storebook.app with your account details
- Provide a reason for your refund request
- Include any relevant documentation
- We will review your request within 5 business days
4. Refund Timeline
Approved refunds will be processed within 7-10 business days. The refund will be credited to the original payment method used for the purchase.
5. Non-Refundable Items
The following are not eligible for refunds:
- Services already used for more than 14 days
- Violations of our Terms of Service
- Account suspensions due to policy violations
6. Partial Refunds
In certain circumstances, we may offer partial refunds or credits for future use. These will be evaluated on a case-by-case basis.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.
8. Contact Us
For questions about our refund policy, please contact us at hello@storebook.app